App

System requirements for Prime Edits App.
Windows Windows 7 with Service Pack 1, Windows 8, Windows 8.1, Windows 10 or newer. Mac OS Mac OS X 10.8, 10.9, 10.10, or 10.11 or ...
Wed, Dec 21, 2016 at 12:37 PM
Error when opening the app. What do I do?
You've downloaded the app, but when you try to open it you get an error. Here's how to download the app and resolve the error: 1. Open your Sy...
Thu, Apr 19, 2018 at 2:40 PM
I can't run the installer for the app.. What do I do?
So you've tried installing the app, but when you run the installer it's not launching. Some anti-virus applications interfere with the installer, ...
Wed, Mar 2, 2016 at 9:41 AM
The App won't work! what do I do?
It's possible that the version of the app you are running is out of date. Go to http://primeedits.com/app/ and download the app. Then go through...
Wed, Dec 21, 2016 at 12:38 PM
How do I edit my job in the app?
Here's how to edit your job in the app: 1. Login to the Prime Edits app. 2. Click on the My Jobs panel on the left side. 3. Scroll to the job tha...
Thu, Apr 19, 2018 at 3:55 PM
My upload failed. What do I do?
Have you tried uploading your catalog, images or video files and the upload failed?  It's possible that your computer is going to sleep and stoppin...
Mon, Apr 23, 2018 at 2:40 PM