FAQ

Default solution folder, feel free to edit or delete it.

What if I forgot my password?
Follow this link to reset your password: https://www.primeedits.com/forgot-my-password/
Fri, Jan 6, 2017 at 10:43 AM
What job types can I submit?
There are no job-type restrictions. Anything can be submitted for photo or video jobs.
Thu, Apr 19, 2018 at 1:43 PM
How do I get ahold of my editor?
You can call or email your editor. In the Prime Edits app, click on the "Editor" box in the lower left-hand corner. Your editor's email addr...
Fri, Apr 20, 2018 at 9:17 AM
What if I have associate photographers or/and videographers?
That's great! There's no difference with submitting your associate photographer's or videographer's work!
Thu, Apr 19, 2018 at 1:45 PM
How fast does my internet need to be to upload my files to Prime Edits?
Internet speeds vary drastically throughout the world. No matter where you are, we bet there's an option out there for you. At minimum your inter...
Thu, Apr 19, 2018 at 1:45 PM
How to share your files via Dropbox
Sharing files with Prime Edits via Dropbox is simple with just a few steps to get started. Make sure the files you want to share are in their own folder i...
Thu, Mar 29, 2018 at 1:53 PM
How to share your files via Google Drive
Sharing your files via Google Drive (Also known as Google Backup & Sync) takes a few quick steps to prepare the download link. Make sure all the files...
Thu, Mar 29, 2018 at 2:14 PM
How to share your files via Microsoft OneDrive
Microsoft OneDrive is extremely easy to share links from with Prime Edits. Make sure all the files you want to share (and only those files) are in their o...
Thu, Mar 29, 2018 at 2:45 PM
How do I refer a friend?
Referring a friend has some great benefits! You get a $50 credit added to your account, and your friend gets a $5 sign-up bonus. Follow these steps when...
Tue, May 1, 2018 at 8:18 AM